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FAQ

General questions

Questions

• Why should I choose Ouellet products?
• Where can I get Ouellet products?
• What is the Ouellet warranty?
• Who can install a Ouellet heater?
• Is there a Ouellet distribution network overseas?
• My baseboard heater makes slight crackling or popping noises when it comes back on. Is that normal?
• Do Ouellet convectors have fans?
• Is it normal for the heater to run nonstop?
• Do baseboard heaters and convectors use different heating principles?
• My curtains cover the baseboard. Does this affect heater efficiency?
• How can I prevent yellowing?
• How should I clean my Ouellet heaters, and how often?
• I'd like to change the color of my baseboard heaters or renew their appearance. Is this possible?