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Product Warranties
Ouellet Canada Inc. inspects and controls all products before shipping, and warrants the components parts of its products against defects
in material and workmanship for a one-year period following the date of purchase, under normal use and service, when proof of purchase
of such is provided to the manufacturer.
The obligation of Ouellet Canada Inc., under the terms of this warranty, will be to supply a new unit and this releases the manufacturer
from paying the installation costs or other secondary charges linked to replacing the unit or the components part(s).
Extended Warranty - Subject to the aforementioned conditions:
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OFM Series: |
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The heating element is lifetime guaranteed for the initial end user. |
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OCE & OVE Series: |
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The heating element is guaranteed for a 5-year period.
Components are guaranteed for a 2-year period*. |
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| OEC Series: |
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The heating element is guaranteed for a 5-year period.
Components are guaranteed for a 1-year period. |
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OPP & ODS Series: |
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The heating element is guaranteed for a 10-year period. |
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OSM Series: |
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OSM-1 Series: |
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| ODM Series: |
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10-year warranty on the heating cable. |
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OTH500 & OTH600 Series: |
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Specifications may change without prior notice.
* The OCE warranty is valid only if the heater is controlled by a proportionnal electronic pulsing line thermostat. |