Frequently asked question

General questions

• Can I cut the Thermat heating cable to shorten it?
• What are the benefits of this heating system for the consumer?
• I am interested in the Thermat floor heating system. Where should I start?
• Can the Thermat floor heating system be a room's main heat source, without additional heating?
• Can the Thermat floor heating system be installed in a bathroom?
• Can the Thermat floor heating system be installed outside?
• Can Thermat be used for exterior snow melting?
• What should I do before choosing the Thermat system that's right for me?
• Are there other watt densities per square foot available?
• How can I get a free cost estimate? How expensive is floor heating?
• Who can install a floor heating system?
• How is the floor heating system controlled?
• Is a floor sensor necessary?
• Is a GFCI necessary?
• Can I connect two Thermat systems to the same thermostat?
• Can I install one Thermat system on top of another?
• Can I crisscross, overlap, or touch two heating cables together?
• Can the cable be bent 90°?
• What happens if the voltage is the wrong voltage is applied?
• How do I repair Thermat in case of malfunction?
• Is it necessary to insulate the subfloor?
• Can Thermat be installed over concrete?
• Is the use of self-leveling cement mandatory when installing ceramic tile?
• Which floor coverings are compatible with the floor heating system?
• Can carpet be installed over Thermat?
• Can wood flooring be installed over Thermat?
• What kind of warranty does Ouellet provide on its Thermatfloor heating system?